Product-Led Growth: Pre-Launch Strategy (45-Day Countdown)
Launch Target: Mid-February 2026 Today's Date: December 28, 2024 Days Until Launch: 45 days Current Status: Pre-launch, no existing user base
🎯 Executive Summary
This document outlines a focused 45-day pre-launch strategy for Juniro, addressing the unique challenges of launching a two-sided marketplace (parents + providers) with zero existing users.
The Pre-Launch Challenge:
- No trust signals (no bookings, reviews, or users yet)
- Chicken-and-egg problem (need providers to attract parents, need parents to attract providers)
- 45 days to build credibility from scratch
- Must launch with momentum, not silence
The Solution: Focus on 3 pre-launch pillars:
- Build Supply First (Days 1-20): Recruit 20-30 quality providers before launch
- Create Trust Signals (Days 1-30): Generate authentic social proof through beta testing
- Launch with Velocity (Days 31-45): Coordinated launch with existing momentum
📊 Pre-Launch Reality Check
What We DON'T Have Yet (and shouldn't claim)
- ❌ "12,000+ families"
- ❌ "550+ providers"
- ❌ "45,000+ bookings"
- ❌ Large volume of reviews
- ❌ Established brand recognition
- ❌ Viral loops (no users to refer yet)
What We CAN Build in 45 Days
- ✅ 20-30 vetted, quality providers (supply-first strategy)
- ✅ 50-100 beta parent users with real testimonials
- ✅ 10-20 authentic reviews from beta bookings
- ✅ Professional photography and verified profiles
- ✅ Background-checked providers (real safety credential)
- ✅ Media coverage and pre-launch buzz
- ✅ Waitlist of 500-1,000 interested parents
- ✅ Launch-day email campaign ready to send
🚀 The 45-Day Pre-Launch Plan
Days 1-15: Build Supply (Provider Recruitment)
Goal: Sign 20-30 quality providers before public launch
Why Providers First?
- Marketplace with no supply = bad first impression
- Providers bring their existing parent networks
- Quality over quantity (better to have 25 great providers than 100 mediocre ones)
- Providers need 2+ weeks to set up profiles, upload photos, create class listings
Week 1 (Days 1-7): Provider Outreach Blitz
Target: Identify and contact 100 potential providers
Monday-Tuesday: Research & List Building
- Identify 100 target providers in launch city
- Best-reviewed activities on Google/Yelp
- Instagram-active instructors (#kidsdance, #youthsoccer, #artclasses)
- Recommendations from parent networks
- Existing activity providers (schools, studios, gyms)
- Create provider outreach spreadsheet (name, contact, activity type, social following)
Wednesday-Friday: Direct Outreach
- Send personalized emails to top 50 providers
- Subject: "I'd love to feature your [activity] on our new platform"
- Offer: Free premium listing, 0% commission for first 3 months
- Urgency: "Launching in 6 weeks, limited spots available"
- Call top 20 providers directly (phone > email for conversion)
- Message 30 providers on Instagram/Facebook
Weekend: Follow-up
- Follow up with providers who opened but didn't respond
- Schedule onboarding calls with interested providers
Success Metric: 15-20 interested providers by end of Week 1
Week 2 (Days 8-14): Provider Onboarding & Quality Control
Target: Onboard 10-15 providers with complete, high-quality profiles
Monday-Wednesday: Personal Onboarding Calls
- 30-minute onboarding call with each interested provider
- Walk them through profile creation
- Help them write compelling class descriptions
- Schedule professional photo session (if needed)
- Explain booking flow and calendar management
- Share provider success guide (PDF with best practices)
Thursday-Friday: Quality Review
- Review each provider profile for completeness
- Professional photos? ✅
- Detailed class descriptions? ✅
- Clear pricing and schedules? ✅
- Background check initiated? ✅
- Provide feedback and request improvements
- Approve profiles for beta launch
Weekend: Beta Provider Portal Access
- Give early access to provider portal (soft launch)
- Monitor for questions/bugs
- Gather feedback on portal usability
Success Metric: 10-15 fully onboarded providers with quality profiles
Days 15-20: Provider Network Expansion
Target: Reach 20-30 total providers
Activities:
- Ask existing providers for referrals (offer $50 credit for each referral)
- Post in local business Facebook groups
- Partner with activity associations (e.g., local dance teacher association)
- Continue personal outreach to top prospects
Launch Readiness:
- All providers have 3+ classes listed
- All profiles include photos and descriptions
- Background checks completed
- Providers understand how to manage bookings
Success Metric: 20-30 providers ready for launch
Days 15-30: Build Trust (Beta Testing with Real Parents)
Goal: Get 50-100 beta parents to test the platform and generate authentic testimonials
Why Beta Testing?
- Creates real trust signals (reviews, testimonials, bookings)
- Identifies bugs before public launch
- Generates word-of-mouth from early adopters
- Validates product-market fit
Days 15-21: Beta Recruitment
Target: Recruit 50-100 beta parents
Where to Find Beta Users:
- Local parent Facebook groups (post beta invitation)
- Instagram moms with 1K-10K followers (DM partnership offer)
- Preschools/elementary schools (ask to share with parent listserv)
- Friends and family (but ensure they give honest feedback)
- Nextdoor neighborhood groups
- Parent influencers (offer free class in exchange for review)
Beta Offer:
- Incentive: $20 credit for joining beta + $20 credit after first booking
- Ask: Book 1 class, leave honest review, refer 2 friends
- Urgency: "Limited to first 100 beta testers"
Messaging:
Subject: Be one of the first 100 parents to try Juniro (+ get $40 free credit)
Hi [Name],
We're launching Juniro in 6 weeks - a platform that makes finding and booking kids activities as easy as ordering on Amazon.
We're looking for 100 beta testers to try the platform before public launch.
What you get:
- $20 credit just for signing up
- $20 credit after your first booking
- Early access to the best providers
- Shape the product with your feedback
Interested? Sign up here: [beta link]
Limited to first 100 parents!
Success Metric: 50-100 beta signups
Days 22-28: Beta Testing & Feedback Loop
Activities:
- Monitor beta parent activity daily
- How many are browsing?
- How many are booking?
- Where are they dropping off?
- Send personalized emails to inactive beta users
- "We noticed you haven't booked yet - can we help?"
- Offer to walk them through booking process
- Collect feedback via:
- In-app surveys after booking
- Email follow-ups (what did you like/dislike?)
- User testing sessions (5-10 parents, 30 min each)
Target Bookings:
- Goal: 20-30 beta bookings in Week 3-4
- Follow up with parents post-class
- How was the experience?
- Would you recommend to friends?
- Can we use your feedback as a testimonial?
Success Metric: 20-30 bookings, 10-15 reviews/testimonials collected
Days 29-30: Testimonial & Social Proof Collection
Goal: Create authentic trust signals for launch
Activities:
- Email all beta parents who completed bookings
- Request video testimonial (offer $10 gift card)
- Request written review (offer $5 gift card)
- Request photo of their kid at the activity
- Identify 3-5 "champion" parents for case studies
- Parents who booked multiple activities
- Parents who referred friends
- Parents with great stories ("saved me hours of research!")
- Create testimonial library
- 5-10 video testimonials (15-30 seconds each)
- 15-20 written testimonials with photos
- 3-5 detailed case studies
Trust Signal Examples (REAL, not fabricated):
Instead of claiming "12,000 families," use:
- "Trusted by 100+ beta families in [City]"
- "20+ vetted providers, all background-checked"
- "Rated 4.8/5 by our beta community"
Success Metric: 10+ video testimonials, 20+ written reviews
Days 31-35: Pre-Launch Marketing & Waitlist Building
Goal: Build anticipation and collect 500-1,000 emails for launch day
Waitlist Strategy
Create Scarcity:
- "Join the waitlist - first 500 get $20 credit"
- "Launching February 15, 2026 - be the first to know"
Channels:
-
Local Parent Facebook Groups (highest ROI)
- Post waitlist link with compelling hook
- Example: "Tired of spending hours searching for kids activities? We built a solution. Launching in 2 weeks - join the waitlist for early access."
-
Instagram/TikTok (visual content)
- Post beta testimonial videos
- Show before/after (searching Google vs. using Juniro)
- Use local hashtags (#[City]Moms, #[City]Kids)
-
Partnerships
- Ask beta parents to share with their networks
- Partner with mommy bloggers (guest post or sponsored post)
- Ask providers to share on their social media
-
PR / Media
- Pitch to local parenting publications
- "New platform helps [City] parents find kids activities in 2 clicks"
- Offer exclusive early access to their audience
-
Paid Ads (if budget allows)
- Facebook ads targeting parents in launch city
- Simple message: "Find kids activities in 2 clicks. Launching Feb 15."
- CTA: "Join the waitlist"
Success Metric: 500-1,000 waitlist signups
Days 36-40: Launch Preparation
Technical Prep:
- Final QA testing (test all user flows)
- Load testing (ensure servers can handle launch traffic)
- Analytics setup (track signups, bookings, conversion rates)
- Email campaign setup (welcome series, re-engagement)
Content Prep:
- Launch day email (to waitlist)
- Social media posts scheduled (Day 1, 3, 7, 14)
- Provider communication (notify them of launch date)
- Press release draft
Customer Support Prep:
- FAQ page updated
- Support email monitored
- Live chat enabled (if possible)
Success Metric: All systems green for launch
Days 41-45: LAUNCH! 🚀
Launch Day Activities:
6:00 AM - Email Campaign
- Send launch email to waitlist (500-1,000 people)
- Subject: "🎉 Juniro is live! Find kids activities in 2 clicks (+ $20 credit inside)"
8:00 AM - Social Media Blitz
- Post on Instagram, Facebook, TikTok
- Ask beta parents to share
- Ask providers to share
- Go live on Instagram (CEO/founder announcement)
10:00 AM - PR Push
- Send press release to local media
- Post in all relevant Facebook groups
- Nextdoor announcement
12:00 PM - Monitor & Engage
- Respond to every comment/message within 1 hour
- Track signups in real-time
- Identify and fix any issues immediately
Evening - Celebrate & Analyze
- Review Day 1 metrics (signups, bookings, traffic)
- Identify what's working / what's not
- Plan Day 2 activities
Post-Launch (Days 46-60):
- Continue marketing push
- Monitor conversion funnel closely
- Gather feedback and iterate quickly
- Start planning referral program (Month 2)
🎯 Pre-Launch Trust Building (Without Existing Metrics)
❌ What NOT to Do
Don't fabricate or exaggerate:
- ❌ "12,000+ families trust us" (when you have 50 beta users)
- ❌ "550+ providers" (when you have 25)
- ❌ "45,000+ bookings" (when you have 30)
This will:
- Destroy trust when users realize it's false
- Create legal issues (false advertising)
- Hurt long-term brand
✅ What TO Do: Authentic Trust Signals
1. Emphasize Quality Over Quantity
Instead of: "12,000+ families" Use: "Trusted by 100+ families in [City]"
Instead of: "550+ providers" Use: "25+ hand-picked, background-checked providers"
Instead of: "45,000+ bookings" Use: "Rated 4.8/5 by our community"
Why this works:
- It's honest and verifiable
- "Hand-picked" and "background-checked" signal quality
- Small numbers + high quality > big numbers that feel fake
2. Show Real Faces & Stories
Homepage Trust Section:
<section className="bg-white py-16">
<h2>Don't just take our word for it</h2>
{/* Real beta parent testimonial */}
<div className="testimonial-card">
<img src="parent-photo.jpg" alt="Jessica, mom of 2" />
<blockquote>
"I spent 3 hours on Google trying to find a dance class for my daughter.
With Juniro, I found the perfect class and booked in 5 minutes."
</blockquote>
<p>- Jessica M., mom of 2 in [City]</p>
<div className="verified-badge">✓ Verified Parent</div>
</div>
{/* Repeat with 3-5 real testimonials */}
</section>
Why this works:
- Real photos build trust (not stock photos)
- Specific details ("3 hours" → "5 minutes") are believable
- "Verified Parent" badge adds credibility
3. Lead with Safety & Verification
Instead of volume metrics, emphasize safety:
<section className="trust-signals">
<div className="signal">
<Icon name="shield-check" />
<h3>Background-Checked Providers</h3>
<p>Every provider undergoes a comprehensive background check
before joining our platform.</p>
</div>
<div className="signal">
<Icon name="star-verified" />
<h3>Verified Reviews</h3>
<p>All reviews come from real parents who've booked through Juniro.</p>
</div>
<div className="signal">
<Icon name="secure-payment" />
<h3>Secure Payments</h3>
<p>Your payment information is encrypted and never shared.</p>
</div>
</section>
Why this works:
- Parents care more about safety than volume
- Tangible, verifiable claims
- Differentiates from "wild west" alternatives (Facebook groups, random Google results)
4. Leverage Provider Credibility
Even if YOU are new, your PROVIDERS aren't:
<section className="featured-providers">
<h2>Learn from the best</h2>
<ProviderCard
name="Sarah Johnson"
title="Certified Dance Instructor"
bio="15 years teaching ballet, 500+ students, Juilliard graduate"
photo={photo}
badges={['Background-Checked', 'Certified', '4.9★ (23 reviews)']}
/>
{/* Show 3-5 star providers */}
</section>
Why this works:
- Borrows credibility from established instructors
- "15 years experience" matters more than "500 providers on platform"
- Provider badges (certifications, reviews) build trust
5. Show the Beta Journey (Transparency)
Be transparent about being new (it's relatable):
<section className="our-story">
<h2>Why we built Juniro</h2>
<p>
As parents ourselves, we spent countless hours searching for activities
scattered across Google, Facebook groups, and random websites.
We knew there had to be a better way.
</p>
<p>
We spent 6 months building Juniro and tested it with 100 local families.
They told us it saved them hours of research and made booking effortless.
</p>
<p>
Today, we're launching publicly. Join us in making activity discovery
easier for every parent in [City].
</p>
<Button>Join our community →</Button>
</section>
Why this works:
- Relatability (fellow parents solving a real problem)
- Transparency (we're new, but we tested it)
- Invitation (join our community vs. "we're already huge")
6. Real-Time Activity Feed (Social Proof)
Show activity happening NOW:
<section className="live-activity">
<h3>Recent bookings</h3>
{/* Live feed of bookings (anonymized) */}
<div className="activity-item">
<Icon name="booking" />
<p>Sarah in [Neighborhood] just booked "Kids Yoga for Beginners"</p>
<span>2 minutes ago</span>
</div>
<div className="activity-item">
<Icon name="booking" />
<p>Michael in [Neighborhood] just booked "Soccer Skills Camp"</p>
<span>12 minutes ago</span>
</div>
{/* Show last 5-10 bookings */}
</section>
Why this works:
- Proves platform is active (not a ghost town)
- Creates FOMO (others are booking, I should too)
- Even 5-10 bookings/day creates perception of momentum
7. Press & Credentials
Get early press coverage (easier than you think):
- Pitch to local parenting blogs/publications
- "New [City] startup helps parents find kids activities"
- Get featured on Product Hunt
- Launches get media attention + early adopters
- Partner with local influencers
- Mommy bloggers with 5K-20K followers
Then display:
<section className="as-seen-in">
<h3>As seen in</h3>
<div className="logos">
<img src="local-publication.png" alt="[City] Parent Magazine" />
<img src="product-hunt.png" alt="Featured on Product Hunt" />
{/* etc */}
</div>
</section>
🎓 Pre-Launch Best Practices (Learning from PLG Leaders)
Dropbox Pre-Launch Strategy
What they did:
- Launched with a beta waitlist video (4M views)
- Offered 250MB free storage for referrals (grew waitlist from 5K → 75K)
- Focused on product quality over marketing spend
Applied to Juniro:
- Create a 60-second "why we built this" video
- Offer $20 credit for every friend referred (waitlist growth hack)
- Nail the product experience for first 100 users
Airbnb Pre-Launch Strategy
What they did:
- Manually recruited first 100 hosts in NYC
- Personally photographed each listing
- Focused on quality (beautiful homes) over quantity
Applied to Juniro:
- Manually recruit first 20-30 providers (no self-serve onboarding yet)
- Personally review each profile for quality
- Better to launch with 25 amazing providers than 100 mediocre ones
Product Hunt Launch Strategy
What successful launches do:
- Build waitlist before launch (500-1,000 emails)
- Coordinate launch for max visibility (Tuesday-Thursday, 12:01 AM PST)
- Engage with every comment in first 24 hours
- Offer launch-day special (e.g., lifetime deal, extra credits)
Applied to Juniro:
- Build waitlist of 500-1,000 parents before launch
- Launch on a Tuesday or Wednesday (mid-week = higher engagement)
- Founder responds to every email/comment personally (first week)
- Launch-day offer: "First 500 signups get $40 credit (double the normal $20)"
📊 Pre-Launch Metrics to Track
Week 1-2 Metrics (Provider Recruitment)
| Metric | Target | How to Track |
|---|---|---|
| Providers contacted | 100 | Spreadsheet |
| Providers interested | 20-30 | Email responses |
| Providers onboarded | 10-15 | Admin dashboard |
| Profiles completed | 10-15 | Manual review |
Week 3-4 Metrics (Beta Testing)
| Metric | Target | How to Track |
|---|---|---|
| Beta signups | 50-100 | Analytics |
| Beta bookings | 20-30 | Admin dashboard |
| Reviews collected | 10-15 | Review dashboard |
| Testimonials (video) | 5-10 | Manual collection |
| Testimonials (written) | 15-20 | Email/survey |
Week 5-6 Metrics (Pre-Launch Marketing)
| Metric | Target | How to Track |
|---|---|---|
| Waitlist signups | 500-1,000 | Email tool (Mailchimp, etc.) |
| Social media followers | 200-500 | Instagram/Facebook |
| Press mentions | 2-3 | Manual tracking |
| Influencer partnerships | 3-5 | Outreach spreadsheet |
Launch Day Metrics (Day 41)
| Metric | Target | How to Track |
|---|---|---|
| Email open rate | 35-45% | Email tool |
| Landing page visits | 500-1,000 | Google Analytics |
| Signups (Day 1) | 50-100 | Analytics |
| Bookings (Day 1) | 5-10 | Admin dashboard |
Week 1 Post-Launch Metrics (Days 42-48)
| Metric | Target | How to Track |
|---|---|---|
| Total signups (Week 1) | 200-400 | Analytics |
| Total bookings (Week 1) | 30-50 | Admin dashboard |
| Signup → Booking conversion | 15-25% | Funnel analysis |
| Provider utilization | 40-60% | Booking distribution |
🚨 Pre-Launch Red Flags
Week 1 Red Flags
- ⚠️ Fewer than 10 interested providers after 50 outreach emails
- Fix: Improve outreach messaging, offer better incentives
- ⚠️ Providers not completing profiles after onboarding
- Fix: More hand-holding, simplify profile creation
- ⚠️ No response from local parent groups
- Fix: Try different messaging, partner with admins
Week 3 Red Flags
- ⚠️ Beta signups < 30
- Fix: Increase incentive ($40 instead of $20), expand outreach
- ⚠️ Beta users not booking (signup but no activity)
- Fix: Personal outreach, identify barriers (UI issues? No relevant classes?)
- ⚠️ High drop-off rate in booking flow
- Fix: User testing, simplify checkout
Week 5 Red Flags
- ⚠️ Waitlist < 300 signups
- Fix: Consider delaying launch, invest in paid ads, get PR help
- ⚠️ No press coverage or influencer partnerships
- Fix: Hire PR freelancer, offer better influencer deals
- ⚠️ Providers backing out or going inactive
- Fix: Re-engage providers, understand concerns, improve provider portal
🎯 Launch Day Checklist
1 Week Before Launch (Day 38)
- All providers have complete profiles (photos, descriptions, schedules)
- All providers have tested booking flow
- At least 20 providers with 3+ classes listed
- 500+ waitlist signups
- Launch email drafted and scheduled
- Social media posts scheduled
- Press release sent to media contacts
- Customer support ready (email monitoring, FAQ updated)
3 Days Before Launch (Day 42)
- Final QA testing completed
- Analytics tracking verified
- Load testing completed (can handle 1,000+ concurrent users)
- All team members briefed on launch plan
- Backup plan in place (if servers crash, etc.)
Launch Day (Day 45)
- 6:00 AM: Send launch email to waitlist
- 8:00 AM: Post on all social media channels
- 10:00 AM: Post in Facebook groups, Nextdoor
- 12:00 PM: Monitor analytics (signups, traffic, errors)
- 3:00 PM: Respond to all comments/messages
- 6:00 PM: Review Day 1 metrics, plan Day 2
- 9:00 PM: Team debrief (what worked, what didn't)
Day 2-7 Post-Launch
- Daily metric reviews
- Respond to all support requests within 2 hours
- Gather user feedback (email surveys, in-app prompts)
- Fix critical bugs immediately
- Share early wins on social media ("50 bookings in first 2 days!")
💡 Key Lessons for Pre-Launch
1. Quality > Quantity (Always)
- Better to have 25 amazing providers than 100 mediocre ones
- Better to have 50 engaged beta users than 500 inactive signups
- Better to have 10 genuine testimonials than 100 fake reviews
2. Supply Before Demand
- For marketplaces, always solve supply first
- Parents won't return if there are no activities to book
- Providers are your early adopters (easier to recruit than consumers)
3. Do Things That Don't Scale
- Personally onboard each provider (30-min calls)
- Hand-pick beta testers (no automated self-serve yet)
- Respond to every email/comment personally
- This builds relationships and insights you can't get at scale
4. Authenticity Beats Hype
- Don't claim metrics you don't have
- Be transparent about being new
- Real stories > fabricated numbers
- Parents can smell BS a mile away
5. Launch is Just the Beginning
- The real work starts AFTER launch
- Week 1 metrics matter less than Month 3 metrics
- Focus on learning and iterating, not perfection
🎓 Recommended Reading for Pre-Launch
-
"The Mom Test" by Rob Fitzpatrick
- How to talk to customers and validate ideas
- Perfect for understanding parent pain points
-
"Traction" by Gabriel Weinberg
- 19 channels for customer acquisition
- Helps identify best channels for Juniro (likely: content marketing, community, PR)
-
"Zero to One" by Peter Thiel
- Start small (one city) and dominate before expanding
- "It's better to own 100% of a small market than 1% of a large market"
-
"Platform Revolution" by Geoffrey Parker
- Marketplace dynamics (chicken-egg problem, network effects)
- Solving cold-start problem (supply-first vs demand-first)
📞 Questions or Need Help?
Pre-Launch Support:
- Email: product@juniro.com
- Slack: #pre-launch-strategy
- Weekly check-ins: Mondays 10am
This is a living document. Update as you learn!
Last Updated: December 28, 2024 Next Review: January 15, 2025 (after Week 2 provider recruitment)
🎉 Final Thought
"The best time to launch was 6 months ago. The second best time is now."
You have 45 days. Focus on what matters:
- Get 20-30 quality providers
- Test with 50-100 real parents
- Collect authentic testimonials
- Build a waitlist of 500-1,000
- Launch with momentum
You don't need millions of users to launch successfully. You need 100 people who LOVE what you've built.
Let's do this! 🚀